Yes. Should your online purchase not meet your expectations, you may return it within 14 working days of receiving the order, hassle-free! We will issue you a full refund or credit on the price of the artwork.
To be eligible for a return:
- Your artwork needs to have the receipt or proof of purchase.
- Your artwork item must be in the same condition that you received it.
- Once we receive your artwork, we will inspect it and notify you that we have received your returned item.
- We will notify you on the status of your refund after inspecting the artwork.
- If your return is approved, we will initiate a refund to your credit card (or original method of payment).
- If you would like to return your artwork, please email us at firstname.lastname@example.org within 14 days of receiving your artwork, with the subject RETURN.
- In your email, kindly state your reason for wanting to return the artwork and the collection address. Our team will liaise with you to arrange for collection.
- Buyer is liable for the cost of the initial shipping but Art Gazette will cover the cost of the return.
- NB: Art Gazette is not responsible under any circumstances for taxes, fees or tariffs applied to shipping for customs for the returned package.